Privacy Policy
How we collect, use, store, and protect your information when you use QwikPing — and the choices and rights you have over your personal data at every step.
Last updated: 18 June 2026
1. Introduction
This Privacy Policy explains how QwikPing Solutions (“QwikPing”, “we”, “us”) collects, uses, and protects information when you use our WhatsApp Business API platform and website. By using QwikPing, you agree to the practices described here.
2. Information We Collect
We may collect the following categories of information:
- Account details such as name, work email, company, and phone number.
- Contact and message data you upload or send through the platform.
- Usage and device data, including log and analytics information.
- Billing details processed by our payment partners.
3. How We Use Your Information
We use information to provide and improve the service, process payments, send service communications, ensure compliance with WhatsApp and Meta policies, and protect against fraud and abuse.
4. Data Sharing & WhatsApp/Meta
To deliver messaging, we share necessary data with Meta Platforms via the official WhatsApp Business API and with trusted sub-processors. We do not sell your personal data.
5. Data Retention
We retain data for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We use encrypted connections, role-based access controls, audit logs, and regular backups to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data. Contact us to exercise these rights.
8. Contact Us
For privacy questions, email info@qwikping.com.